What are your hours?
Winter Hours: labour Day – Victoria day
Mon – Fri 9 AM – 5PM Sat 10AM –
2PM
Summer hours: Victoria Day – Labour day
Mon – Fri 9 AM – 5PM Closed for lunch
1 – 2 PM
After hours by appointment.
What’s required to set up an appointment
?
Email: info@aonetravel.ca listing preferred travel
destination , date and time. Or Call 519 974 3111
What’s provided with a consultation?
Choosing , planning and booking the best suited destination
Do I need to choose destination?
This is discussed in your consultation . we listen
to your: dreams, budget, wishes, habits,needs, expectations,
hobbies, activities, previous travel experiences.
We arrange travel anywhere, anyway, anytime based
on your dreams of a perfect vacation.
Is deposit required for consultation?
A retainer is required for initial consultation.
Enquire at time of appointment
Is deposit refundable?
Deposit paid is deducted from your total vacation
cost which we arrange on your behalf.
Is deposit/retainer always required for consultation?
Returning and referred clients are not required to
pay a retainer
When is payment required for booking?
At time of reservation a deposit is required.
What form of payment can I use?
Major credit cards, cash or Certified cheques/Money
Order
When is full payment required?
Usually 45 – 60 days prior to departure
Can I cancel booked travel package ?
Yes, however cancellation fees may apply
What is the last possible period to cancel
travel arrangements?
Each situation is different and details are provided
at time of booking
Can I change my travel arrangements?
Yes, however change fees may apply
Can I change names on my ticket?
Airline tickets are non transferable
Can I change names on my package tour ?
Some tour operators will permit substitutes for a
fee
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FAQ
